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Shipping Policy

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      Your prints are packaged in a clear protective sleeve with an extra backing card. Shipped in a hard-backed envelope. We strive to ensure that your print arrives in perfect condition.

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It will take us 1-2 business days to make your order ready for shipping.

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Shipping orders is typically taking around 2 to 6 days for prints to arrive in the US once they've been shipped, give or take a day or so. So keep an eye on your mailbox!

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We ship worldwide. Shipping to  Europ will take 5-8 weeks

I'm so excited for you, and I'm absolutely positive that you're going to LOVE your order (maybe even as much as I loved making it for you)!!!

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If it did arrive and you absolutely love it (and only if you have the time of course), it'd help me a ton if you left a quick review so that others know that my shop is the real deal! Plus, good reviews make me do a little happy dance! :)💃


To leave a review just go to your purchase history in your profile.:


If for any reason you have any issues with your purchase - please don't hesitate to let me know. If for any reason, there's any damage to your order when it arrives-(which hardly EVER happens but we all know how the mail can be sometimes) -please don't hesitate to let me know so I can take care of any damages for you.
I know sorting facilities can be rough with mail, so if there was any damage to the product, I want to be able to fix it for you asap!

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Return Policy

Return and Refund Policy

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Last updated: June 29, 2021

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Thank you for shopping at Meital's Art.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

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Interpretation and Definitions

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Interpretation
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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 
Definitions
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For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Meital's Art SP, 12274 Darkwood Rd. San Diego.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Meital's Art, accessible from https://meitals-art.com

  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Your Order Cancellation Rights

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You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for canceling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

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Conditions for Returns

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In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging

  • The Goods are not damaged

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The following Goods cannot be returned:

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  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, download files.

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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

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Returning Goods

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You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

12274 Darkwood Rd.
San Diego CA 92129

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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Gifts

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If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

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Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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